{"id":14393,"date":"2025-10-14T09:32:56","date_gmt":"2025-10-14T09:32:56","guid":{"rendered":"https:\/\/exaltachocolate.com\/faq"},"modified":"2025-12-04T15:59:43","modified_gmt":"2025-12-04T15:59:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/exaltachocolate.com\/ca\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14393\" class=\"elementor elementor-14393 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2222d5ff e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"2222d5ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff8a722 elementor-widget elementor-widget-qi_addons_for_elementor_faq\" data-id=\"ff8a722\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"qi_addons_for_elementor_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-faq qodef-qi-clear qodef-behavior--none qodef-layout--simple qodef-style--standard\">\n\t<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuina \u00e9s la millor manera de conservar el meu producte de pastisseria un cop el rebi?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>En el cas d'un producte de pastisseria cal conservar-lo a la nevera fins al consum. Puc aguantar b\u00e9 a la nevera entre 3 i 4 dies.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuant de temps puc conservar-lo a la nevera?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Entre 3 i 4 dies aguanta perfectament.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuina \u00e9s la millor manera de conservar el meu producte de xocolata un cop el rebi?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>En el cas d'un producte de xocolata, l'ideal \u00e9s una temperatura d'uns 16-18oC, com seria una nevera de vi. En cas de no tenir l'opci\u00f3, cal guardar-lo al lloc m\u00e9s fresc i sec de casa.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuins al\u00b7l\u00e8rgens tenen els vostres productes?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Cadascun ve detallat a la seva fitxa.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuant de temps trigueu a fer els lliuraments?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Un cop realitzada la comanda, la tramitem en un temps de 24h laborables, despr\u00e9s, surt a trav\u00e9s de missatgeria en un Servei 24h, per la qual cosa la teva comanda trigar\u00e0s entre 48-72h laborables a rebre'l.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\t\u00bfD\u00f3nde realizais entregas?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Realizamos las entregas a toda la pen\u00ednsula.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuines formes de pagament estan permeses?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Es pot pagar amb targeta amb Apple Pay, Google Pay, Paypal, bizum i Klarna.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuins dies lliureu?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Els dies que surten comandes des del nostre obrador s\u00f3n de dilluns a dijous, per poder fer els lliuraments de dimarts a divendres.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tA quina hora lliuraran la meva comanda?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Quan a la comanda hi ha un producte de pastisseria viatja a trav\u00e9s de seu fred, per la qual cosa el primer lliurament est\u00e0 programat perqu\u00e8 arribi abans de les 13:30.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tTerminis de lliurament\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>48-72h laborables. Els nostres productes de pastisseria poden aguantar entre 3-4 dies, i els productes de xocolata m\u00ednim 4 setmanes, per aix\u00f2 pots demanar la teva comanda amb antelaci\u00f3 per assegurar-te que ho tens en el moment desitjat.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tCostos d&#039;enviament\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Els nostres costos d'enviament s\u00f3n 9,9\u20ac per a la pen\u00ednsula.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tQuina \u00e9s la pol\u00edtica de canvi o devoluci\u00f3?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Com que \u00e9s un producte alimentari, no podem admetre devolucions. Tot i aix\u00ed, si hi ha algun problema, contacta amb nosaltres i trobem una soluci\u00f3.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tEl repartidor ha vingut a casa, per\u00f2 jo no hi era. Qu\u00e8 passa amb la meva comanda?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Es posaran en contacte amb tu per agendar una segona entrega. Tingues en compte poder posar una adre\u00e7a on hi haur\u00e0 alg\u00fa ja que estem treballant amb productes frescos.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tLa meva comanda ha arribat en mal estat, qu\u00e8 faig?\t<\/span>\n\t<\/h5>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>Si us plau, posa't en contacte amb nosaltres per solucionar-ho com m\u00e9s aviat millor. Recordeu fer fotos del producte.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Quina \\u00e9s la millor manera de conservar el meu producte de pastisseria un cop el rebi?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>En el cas d'un producte de pastisseria cal conservar-lo a la nevera fins al consum. Puc aguantar b\\u00e9 a la nevera entre 3 i 4 dies.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Quant de temps puc conservar-lo a la nevera?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Entre 3 i 4 dies aguanta perfectament.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Quina \\u00e9s la millor manera de conservar el meu producte de xocolata un cop el rebi?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>En el cas d'un producte de xocolata, l'ideal \\u00e9s una temperatura d'uns 16-18oC, com seria una nevera de vi. 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Quant de temps puc conservar-lo a la nevera? Entre 3 i 4 dies [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14393","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - exaltachocolate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exaltachocolate.com\/ca\/faq\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - exaltachocolate\" \/>\n<meta property=\"og:description\" content=\"Quina \u00e9s la millor manera de conservar el meu producte de pastisseria un cop el rebi? En el cas d&#8217;un producte de pastisseria cal conservar-lo a la nevera fins al consum. Puc aguantar b\u00e9 a la nevera entre 3 i 4 dies. Quant de temps puc conservar-lo a la nevera? Entre 3 i 4 dies [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/exaltachocolate.com\/ca\/faq\" \/>\n<meta property=\"og:site_name\" content=\"exaltachocolate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-04T15:59:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca\\\/faq\",\"url\":\"https:\\\/\\\/exaltachocolate.com\\\/ca\\\/faq\",\"name\":\"FAQ - exaltachocolate\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca#website\"},\"datePublished\":\"2025-10-14T09:32:56+00:00\",\"dateModified\":\"2025-12-04T15:59:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca\\\/faq#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/exaltachocolate.com\\\/ca\\\/faq\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca\\\/faq#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/exaltachocolate.com\\\/ca\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca#website\",\"url\":\"https:\\\/\\\/exaltachocolate.com\\\/ca\",\"name\":\"exaltachocolate\",\"description\":\"Travelling flavours\",\"publisher\":{\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/exaltachocolate.com\\\/ca?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca#organization\",\"name\":\"exaltachocolate\",\"url\":\"https:\\\/\\\/exaltachocolate.com\\\/ca\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/exaltachocolate.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/logo-color-corporatiu-.png\",\"contentUrl\":\"https:\\\/\\\/exaltachocolate.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/logo-color-corporatiu-.png\",\"width\":2000,\"height\":1414,\"caption\":\"exaltachocolate\"},\"image\":{\"@id\":\"https:\\\/\\\/exaltachocolate.com\\\/ca#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - exaltachocolate","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/exaltachocolate.com\/ca\/faq","og_locale":"ca_ES","og_type":"article","og_title":"FAQ - exaltachocolate","og_description":"Quina \u00e9s la millor manera de conservar el meu producte de pastisseria un cop el rebi? 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